Become a Team Member:

We are continuously seeking out experienced and certified consultants to augment our team.  If you have a strong desire to be a part of a virtual and dynamic organization with other like minded professionals please click on the "Contact Us" e-mail icon below and send us a copy of your resume to review.


 

We pride ourselves on meeting client expectations!

Latest News!

What's New!

The Information Technology Infrastructure Library (ITIL) Version 3.0 books are available for purchase.  Please check them out in the Publications section at the itSMF Bookstore


Information Technology Service Management (ITSM) Associates augment client companies with the necessary expertise so you are successful in achieving your ITSM goals and objectives.  Our team utilizes the framework of the Information Technology Infrastructure Library of Best Practices commonly referred to as ITIL.

Whether you're just getting started on your ITIL journey or are implementing your process areas, ITSM Associates can augment your team to provide education, service, support and delivery assistance.

We have over 20 years experience in the information technology industry.  Our experience spans infrastructure service and support to process implementation.

 

Unsure as to what ITIL is about and its return on investment to your organization, please contact us and we'll arrange an Executive Overview session of what the ITIL framework is and how you can benefit from some or all of the process areas. 


ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.